How to setup forwading

To forward your email

Note: Forwarding email is only permitted to internal contacts (@tridenttransport.com), if an external email is added you will receive a message back that states the message was not delivered.

1. Go to outlook.com (The website, not the application)
2. Once you are in outlook on the web, at the top right of the screen you will see a cog.
3. When the Settings window opens, 1) make sure you have “Mail” selected on the left hand side, then 2) choose the Forwarding option to the right
4.  
5. You will see the option to Enable forwarding, click that toggle

   

6. Once enabled, you will see a text box pop up that allows you to put in the email address of who you wish to forward your emails to. Type their address in this box

   **IMPORTANT**  Make sure to click the checkbox next to “Keep a copy of forwarded messages” so that you also receive the emails
   
   
7. Once completed, hit Save at the bottom

Email Forwarding (Disabling)

1. To disable forwarding, follow steps 1-4 above to get back to the toggle. 
2. Make sure the toggle is turned off, then hit Save at the bottom of the page

Automatic Replies

1. On the left side of that same window, right under the Forwarding option, click on Automatic Replies
2. Once you click that, you will be met with this screen:
   1. Toggle ON the automatic replies
   2. **OPTIONAL: This is where you can set the automatic replies to only be sent during a certain time period, this is not required but it will make it automatically turn OFF once you return
   3. Type the message you would like others to receive in this empty text box, and then Copy/Paste that message into the bottom text box as well
   4. ***CRITICAL: Turn on the "Send Replies Outside your Organization" option so that everyone gets the automatic reply instead of just coworker
3. Hit "Save" at the bottom, and your Automatic Replies have been set